Shipping Policy — Lovereformer

Shipping Policy — Lovereformer

At Lovereformer, we are committed to delivering high-quality Pilates equipment to customers worldwide. Please review the information below to understand our order processing times, shipping methods, and delivery expectations.

1. Order Processing Time

All orders are processed within 3–5 business days after payment confirmation. During peak seasons, holidays, or promotional events, processing times may be slightly extended.

2. Shipping Within the United States

All U.S. domestic orders are shipped from our U.S. warehouse network.

Estimated Delivery Time (U.S.):
7–15 business days after shipment

Delivery times may vary depending on destination, carrier capacity, and seasonal demand.

3. International Shipping

For customers outside the United States, orders are shipped from our international warehouses using sea freight or international logistics partners.

Estimated International Delivery Time:
30–45 days

International delivery times may be affected by customs clearance procedures, local courier schedules, and regional logistics conditions.

4. Shipment Tracking

Once your order has been shipped, a tracking number will be sent to your email address. Tracking information may take up to 48 hours to become active in the carrier’s system.

5. Shipping Fees & Duties

Shipping fees are calculated at checkout unless a free shipping promotion is available.

For international orders, additional import duties, VAT, or customs fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

6. Delayed Shipments

Although we strive to deliver orders on time, delays may occasionally occur due to:

• Seasonal order volume increases
• Carrier delays or capacity limitations
• Customs inspections
• Extreme weather or unforeseen logistics disruptions

If your shipment appears delayed, please contact us and our support team will assist in tracking or escalating the issue with the carrier.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information. Orders returned due to incorrect or incomplete addresses may incur additional shipping fees for reshipment.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@lovereformer.com
Phone: 213-7833371